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CSR Report details 2024 progress toward net-zero and strengthens Reinvention with recent Lexmark integration.
November 10, 2025
By: David Savastano
Editor
Xerox Holdings Corporation releases its 2025 Global Corporate Social Responsibility Report, highlighting key achievements from 2024 and outlining future sustainability and technology initiatives that support the company’s Reinvention as a services-led, software-enabled company.
“This year’s CSR Report shows meaningful progress—from lowering our emissions to embedding AI and automation into solutions that help clients operate more efficiently and sustainably,” said Steve Bandrowczak, CEO at Xerox. “Our acquisition of Lexmark represents a major milestone in our sustainability journey, expanding our ability to deliver product innovations and tools that help reduce waste, support climate goals, and accelerate a low‑carbon future as we work toward net zero by 2040. While there is more to do, I’m proud of the advances we’ve made and grateful to our teams, clients, partners, and communities for helping us turn commitment into action.”
Highlights from the 2025 CSR Report include:
• Expanding Access to Enterprise-Grade AI: Xerox advanced its technology portfolio by delivering enterprise-grade AI, automation, and cybersecurity solutions, enabling clients of all sizes to modernize operations, improve efficiency, and reduce environmental impact through smarter, software-enabled services.
• 2024 Progress Toward Net-Zero Goals: Xerox reduced Scope 1 and 2 greenhouse gas emissions (GHGs) by 59% from its 2016 baseline and cut Scope 3 emissions by 9.8% year-over-year.
• Circular Economy Expansion: Xerox remanufactured more than 1.7 million toner cartridges with 90% reuse by weight and diverted more than 600,000 metric tons of equipment, parts, and supplies from landfills since 2009.
• Energy-Efficient Innovation: 100% of eligible new products launched since 2010 have earned ENERGY STAR® certification.
• Community Impact: Xerox contributed over $1.38 million to global community initiatives and employees volunteered more than 35,000 hours to causes aligned with the company’s core values.
The integration of Lexmark strengthens the ability of Xerox to deliver solutions that help reduce environmental impact across the full print lifecycle. Lexmark innovations such as long-life imaging components, high recycled content in devices, and advanced energy-efficiency features complement Xerox, positioning the company to expand managed print services, accelerate progress toward carbon neutrality, and drive sustainability-focused innovation.
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